Privacy POlicy

At Jiak Kim House, safeguarding the privacy and security of your personal information is our priority. This Privacy Policy outlines how we gather, use, reveal, and safeguard your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

Collection of Personal Data

We may collect personal data about you through various channels, including online forms, email correspondence, phone calls, surveys, and during your visits to our restaurants or events. This may encompass your name, contact details, date of birth, nationality, identification numbers, payment information, and preferences.

Use of Personal Data

Your personal data may be utilised for multiple purposes, including but not limited to:

  • Processing and fulfilling your orders and reservations
  • Communication regarding our products, services, and promotions
  • Planning and executing Marketing Campaigns
  • Conducting market research to enhance our products and services
  • Management and improvement of our website and other digital channels
  • Compliance with legal and regulatory obligations

Disclosure of Personal Data

We may disclose your personal data to third parties, such as:

  • Our affiliated companies, subsidiaries, and partners for providing products and services
  • Service providers and vendors offering services like payment processing, IT services, and marketing agencies
  • Government agencies and authorities to comply with legal and regulatory obligations
  • Any other person to whom you have given consent

Protection of Personal Data

To ensure the security and confidentiality of your personal data, we take reasonable measures against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks, utilising a combination of physical, technical, and administrative safeguards.

Retention of Personal Data

We will retain your personal data for the duration necessary to fulfil the collection purposes or as required by law. When no longer needed, we will securely dispose of it.

Access and Correction of Personal Data

You possess the right to access and rectify your personal data in our possession. For access or correction requests, please contact us at the provided contact details. A reasonable fee may apply for access requests, and we will inform you of any charges beforehand.

Contact Us

If you have queries about this Privacy Policy, reach out to us via email at: hello@jiakkimhouse.com

Changes to this Privacy Policy

We may periodically update this Privacy Policy to reflect alterations in our business practices or legal and regulatory requirements. The revised policy will be accessible on our website.